Contact & Support
Get in touch with the Decent Network team. We're here to help with technical support, business inquiries, and general questions about our decentralized communication platform.
Contact Methods
General Support
For general questions and support:
Response time: 24-48 hours
Technical Support
For technical issues and API support:
Response time: 12-24 hours
Business Inquiries
For partnerships and business opportunities:
Response time: 48-72 hours
Legal & Privacy
For legal matters and privacy concerns:
Response time: 72 hours
Company Information
Decent Network LLC
30 N Gould St
Sheridan, WY 82801
United States
Phone: +1 303 335 0755
Email: hello@decent.network
Community Support
Join our community channels for real-time support and discussions:
- • Discord Server - Real-time chat and support
- • GitHub - Open source discussions and issues
- • Twitter/X - Updates and announcements
- • Blog - Technical articles and news
Support Hours
Our support team is available Monday through Friday, 9:00 AM to 6:00 PM Mountain Time (MT). Emergency support is available 24/7 for critical issues affecting service availability.
Documentation & Resources
Before contacting support, please check our documentation and resources:
Feedback & Suggestions
We welcome your feedback and suggestions for improving our platform. Please send your ideas to feedback@decent.network.