Refund & Cancellation Policy

1. General Refund Policy

All payments for Decent Network LLC services are generally non-refundable once the billing period begins. This policy ensures fair pricing and prevents abuse of our services.

2. Refund Exceptions

Refunds may be considered in the following circumstances:

• • Duplicate charges due to technical errors
• • Verified technical issues that prevent service usage
• • Billing errors made by Decent Network LLC
• • Services not delivered as described

3. Service Cancellation

You may cancel your subscription at any time through your account dashboard or by contacting our support team. Cancellation will take effect at the end of your current billing period. No partial refunds will be provided for unused time.

4. Refund Process

To request a refund, please contact our support team at support@decent.network with:

• • Your account information
• • Reason for the refund request
• • Supporting documentation if applicable

Refund requests will be reviewed within 5-7 business days. Approved refunds will be processed within 10-14 business days.

5. Refund Payment Methods

Refunds will be issued to the original payment method used for the purchase. If the original payment method is no longer available, alternative arrangements may be made at our discretion.

6. Chargeback Policy

If you initiate a chargeback or dispute with your payment provider, your account may be suspended pending resolution. We encourage you to contact us directly to resolve any billing issues before initiating a chargeback.

7. Policy Changes

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of the updated policy.

8. Contact Information

For questions about this refund policy or to request a refund, please contact us at support@decent.network.